Web Terms of use/Disclaimer

LINKS: The web site may contain links to other web sites. Marshall accepts no responsibility or liability for the content of web sites that are not under our strict control. It is not permitted to create a link to this web site without our prior written consent.

ALTERATIONS: Marshall reserves the right at any time to revise its prices or the details given on this site without notice. All orders for products are subject to availability and Marshall reserves the right to refuse to supply to any individual or company for whatever reason.

CREDIT CARD TRANSACTIONS: Marshall uses a secure server that implements SSL technology to protect your credit card information and assist your shopping experience. However, any loss incurred or sustained by customers who transmit information by means of e-mail or other Internet link shall be borne solely and exclusively by that customer and in no event shall any such loss (in whole or in part) be borne by Marshall.

When using a public computer, you must sign out when you have finished shopping.

If you discover that goods have been ordered using your credit card by someone not authorised to do so, Marshall will refund to you the money it receives by such use provided that: (a) you inform your credit card company and Marshall of the unauthorised purchase as soon as you discover it; and (b) you co-operate with your credit card company, Marshall and, if necessary, the police in relation to the unauthorised use.

COPYRIGHT: All design, text, layout, graphics and the selection or arrangement thereof are the copyright of Marshall. Permission is granted to copy portions of this site for the sole purpose of placing an order with Marshall or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of Marshall is strictly prohibited.

TRADE MARKS: All trademarks, get-up, product names and company names or logos cited herein are the property of Marshall or their respective owners. Marshall gives no permission in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.

Privacy Policy

Marshall Motor Group Ltd trading as Marshallweb.co.uk is committed to ensuring that your privacy is protected furthermore, as required by the UK Data Protection Act 1984, we follow strict security procedures in the storage and disclosure of information you give us, to prevent unauthorised access. Our procedures mean we may request proof of identity before we are able to disclose sensitive information to you.

This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it - When you place an order, or use any online form on our web site we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time.

1. This allows us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. If you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. Where appropriate the information may be passed to 3rd parties such as vehicle manufacturers to for such purposes as warranty registrations and the like.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such information to third parties. These statistics will not include information that can be used to identify any individual.

We and our group companies may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send e-mail to unsubscribe@marshallweb.co.uk

We may also want to provide you with related information from third parties, which we think, may be of interest to you. If you would rather not receive this information, please send e-mail to dataprotection@marshallweb.co.uk

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send e-mail to dataprotection@marshallweb.co.uk

If, at any time, you wish to have your information removed from our active databases, please send an e-mail to unsubscribe@marshallweb.co.uk

We will take steps to ensure that the information is deleted as soon as reasonably practicable.

2. Our use of Cookies and other information gathering technologies - Cookies are small text files on you computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them.

You will not be able to create a shopping basket if your browser is set to disallow the creation of cookies. The creation of a cookie on your computer does not give the web site any access to other information such as your e-mail address.

3. How we protect your information - We endeavour to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy.

We have installed a mechanism that uses digital server identities so that you can be sure that the website you access is marshallweb.co.uk. This is done using an Internet Trusted Certification Authority. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

4. Updating your details - If any of the information that you have provided to Marshall Motor Group Ltd changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to or by sending a letter to:

5. Changes - If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the web site so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

6. Sale of business - In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. We will require the purchaser to follow the practices disclosed in this Privacy Policy or to give you at least three months notice of any proposed changes.

7. How to contact Marshall Motor Group Ltd. - We welcome your views about our website and our Privacy Policy.

If you would like to contact us with any queries or comments please email us at Tell Daksh

Terms of Business

1. OUR CONTRACT: These Terms and Conditions govern the supply of goods sold by Marshall Motor Group Ltd t/a marshallweb.co.uk whose Registered Office is Airport House The Airport Cambridge CB5 8RY ("we" and "us") to the customer ("you") named on the order form provided on the marshallweb web site. Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions. We reserve the right to amend or change these terms at any time; changes will be applied instantly to this web site, allowing you to be aware of them before ordering.

2. PRICE AND PAYMENT

2.1 The price payable for the goods you order is as set out on our web site at the time you place your order plus any charges for delivery, carriage and insurance as set out in the order form. Due to fluctuations in supplier price, we reserve the right to change our prices without notice. Although any such price changes will be applied instantly to this web site, allowing you to be aware of them before ordering. Errors and omissions excepted.

2.2 UK Orders - All prices quoted are in sterling (UK pounds) and include VAT at 17.5%.
2.3 Orders from outside UK - In order to simplify prices, we charge exactly the same price to all overseas customers. Those outside the European Economic Community, who would not be liable for VAT, we allow for the fact you are paying the same price for the goods by reducing the carriage charges to compensate.

2.4 Subject to clause 2.5, we must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance in writing.

2.5 If you are an account customer, payment shall be made in full within 30 days of the date of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent over Barclays Bank Plc then current base rate on the amount outstanding from the due date for payment until receipt of the full amount (including any accrued interest) together with legal or other recovery costs which will be charged at the rate of 9.25% of the amount outstanding and unpaid.

*** 2.6 We do not accept payment over the Internet by Switch/Visa/Amex or Marshall Card.***

3. DELIVERY AND TITLE: Unless you tell us you wish to collect the goods, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. Immediately prior to despatch of the goods to you, title in the goods will (provided full payment has been made in accordance with paragraph 2) pass to you. In the unlikely event that you have not received all the goods within 21 days of the date of delivery (or where you have requested a delayed despatch within 21 days of the requested despatch date), you must notify us immediately. Unpaid goods will remain the property of Marshallweb until full payment has been made

*** All on-line orders under £50 will be charged a fixed £2.50 delivery charge. Any orders above £50 will be free delivery to mainland UK. For Highlands & Islands, Southern Ireland and overseas a flat rate of £10 will be charged on all orders.***

4. AVAILABILITY: While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.

5. CANCELLATION AND RETURNS

5.1 You may cancel your order by giving us notice of cancellation within 30 days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form.

5.2 On cancellation, you must return the goods to us at your cost unless they are being returned because they are faulty, incorrectly supplied or because of unsuitable substitution by us, in which case we will meet the cost of return provided we are allowed to nominate the carrier.

6. LIABILITY: If you have notified us of a problem with the goods, we will (at your option) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss or damage, whether to profit, inconvenience (administrative or other), disappointment or, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

7. TERMINATION: We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder, you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.

8. FORCE MAJEURE: We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

9. GENERAL: If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.