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Mercedes-Benz
The Island
Bolton
BL1 2HY

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The Island
Bolton
BL1 2HY

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The Island
Bolton
BL1 2HY

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MERCEDES-BENZ
Marshall Motor Group is very proud of its award winning customer service, if you would like to discuss your experience please contact us directly by clicking on one of the buttons below.


Chris Sheppard
Operational Director
Mercedes-Benz of Bolton Customer Testimonials
Date of Testimonial - 17/05/2013 10:55:15
I would recommend Marshall Motor Group because they are professional and can be trusted to give you the best advice and help.

Mr P Dermody
Date of Testimonial - 16/05/2013 08:38:56
I would recommend Marshall Motor Group because everything I expected was delivered, plus more besides.

Mr Rhodes
Date of Testimonial - 10/05/2013 10:34:59
I would recommend Marshall Motor Group because, Excellent all round service, my car was picked up ,serviced, cleaned and valeted and returned well within the timescales stated. Nothing negative to say. Well done.

Mr R Cole
Date of Testimonial - 08/05/2013 11:14:10
I would recommend Marshall Motor Group because you are guaranteed excellent service and friendly staff every time you visit

Mr P Lomax
Date of Testimonial - 04/05/2013 21:28:04
I would recommend Marshall Motor Group because I felt very confident with the explanation of the service work required and with the completion of the work and the return of my vehicle at exactly at the time agreed.

Mr N Whittaker
Date of Testimonial - 28/04/2013 20:17:20
I would recommend Marshall Motor Group because of the professional approach to the tasks that needed completion and the small details such as the valet work included

Mr G Smith
Date of Testimonial - 19/04/2013 13:51:11
I would recommend Marshall Motor Group because they do look after you and the after service is a good experience. I nearly always wait for my car to be serviced/repaired the staff are extremely welcoming and the hospitality is superb.

Mrs K Slater
Date of Testimonial - 19/04/2013 13:50:44
I would recommend Marshall Motor Group because they do look after you and the after service is a good experience. I nearly always wait for my car to be serviced/repaired the staff are extremely welcoming and the hospitality is superb.

Mrs K Slater
Date of Testimonial - 15/04/2013 10:56:47
I would recommend Marshall Motor Group because i found their service to be excellent. They explained the process to me and gave a full explanation of charges and work they would do. The staff were also very helpful and polite.

Mr G Singh
Date of Testimonial - 15/04/2013 08:51:40
I would recommend Marshall Motor Group because the service is friendly and attentive.

Mr J Turner
Date of Testimonial - 15/04/2013 07:52:22
I would recommend Marshall Motor Group because of the personal attention you receive. Don't ever change it because it does make a difference!!

Mr M Borland
Date of Testimonial - 28/03/2013 09:52:06
I would recommend Marshall Motor Group because the customer service is impeccable from start to finish. I was made to fell comfortable and relaxed as soon as I entered the premises. When my vehicle was completed it was in showroom condition. I personally would like to thank two members of the service team Jeanette and Manny for their time and efforts during my visit. Keep up the fantastic work.

Mr D Fatania
Date of Testimonial - 24/03/2013 22:52:25
I would recommend Marshall Motor Group because they were keen to identify a radio interference problem. The car was also serviced wiith a detailed report. Their attention to detail gave me the impression that a big dealership i had been to before who carried out the work previously, did me no favours.

Mr A Ackerman
Date of Testimonial - 11/03/2013 20:51:04
I would recommend Marshall Motor Group because the service was very personal & professional. They made me feel like a valued customer.

Mr I Allen
Date of Testimonial - 11/03/2013 10:19:29
I would recommend Marshall Motor Group because the staff are so knowledgeable about their vehicles and the reception staff are always a pleasure to deal with

Mr D Ingham
Date of Testimonial - 02/03/2013 12:06:08
I would recommend Marshall Motor Group because of the professional manner this company carry out their work. From the initial phone call arranging the service to collecting the car on completion, the staff could not have been more friendly and efficient, hence my reason for travelling from Liverpool to Marshalls of Bolton to have the work carried out there.

Mr J Walker
Date of Testimonial - 22/02/2013 18:00:16
I would recommend Marshall Motor Group because the attention to customers needs is second to none. Also the customer comes first and nothing is to much trouble at all.

Mrs L Lowe
Date of Testimonial - 19/02/2013 18:50:37
I would recommend Marshall Motor Group because front line staff are very helpful and accommodating, nothing seemed to be too much trouble.

Mr S Fallon
Date of Testimonial - 14/02/2013 09:06:47
I would recommend Marshall Motor Group because a few local Mercedes dealers to me had no interest when we wished to buy a new Mercedes last year. We have to travel and hour and a half to get to Bolton but it has been worth it.

Mr S Jones
Date of Testimonial - 13/02/2013 16:05:48
I would recommend Marshall Motor Group because nothing seemed too much trouble. Friendly and informative staff and I will not hesitate using them again if the need arises.

Mr J Counsell
Date of Testimonial - 10/02/2013 08:11:56
I would recommend Marshall Motor Group because of Indy's expertise and genuine concern for safety.

Dr S Kumar
Date of Testimonial - 08/02/2013 09:25:00
I would recommend Marshall Motor Group because the service team are great at speaking to customers, fully explain the work being carried out, and treat you and your vehicle in the utmost professional manner.

Mr V Lisowski
Date of Testimonial - 04/02/2013 08:23:26
I would recommend Marshall Motor Group because the staff are very helpful and professional.

Mr I Walkden
Date of Testimonial - 28/01/2013 11:48:42
I would recommend Marshall Motor Group because they define the term Customer Service

Mr L Keighley
Date of Testimonial - 14/01/2013 14:12:40
I would recommend Marshall Motor Group because the whole procedure concerning my vehicle's MOT was worry and hassle free from the moment the car was collected from home to the time it was later returned, a service which is very helpful to the older driver. Very satisfied.

Mrs R Bridge
Date of Testimonial - 12/01/2013 14:24:49
I would recommend Marshall Motor Group because They are quick efficient and use genuine parts. The MOT was carried out within 24hrs of my going to the showroom and the car had been thoroughly cleaned when i got it back. An excellent service.

Mrs B Hunt
Date of Testimonial - 09/01/2013 08:42:53
I would recommend Marshall Motor Group because they are professionals with the right approach

Mr L Benc
Date of Testimonial - 08/01/2013 09:33:30
I would recommend Marshall Motor Group because they deliver a fist class service, on time and within budget

Mr B Jones
Date of Testimonial - 03/12/2012 09:37:56
I would recommend Marshall Motor Group because the staff at Bolton have always been extremely helpful and are a major part of my decision to stick with the brand.

Mr R Ferretti
Date of Testimonial - 03/12/2012 08:58:36
I would recommend Marshall Motor Group because the staff are friendly and knowledgable and are always happy to explain anything I do not understand.

Mr D Ingham
Date of Testimonial - 02/12/2012 17:23:10
I would recommend Marshall Motor Group because of the amazing service, special mention must go to Jeanette, who organised a courtesy car whilst the punctures where fixed, ensuring we did not have to let down our friends who we were driving to a wedding.

Mr C Davis
Date of Testimonial - 01/12/2012 15:58:53
I would recommend Marshall Motor Group because if you have a problem you are not made to feel that you ARE the problem and any concerns are dealt with in an efficient and courteous manner.

Mr J Keiller
Date of Testimonial - 30/11/2012 10:17:44
I would recommend Marshall Motor Group because the quality of service is always better than what you would expect they never over promise and under deliver always under promise and over deliver

Mr D Dunn
Date of Testimonial - 27/11/2012 15:10:11
I would recommend Marshall Motor Group because of friendly yet professional service

Mr S Hall
Date of Testimonial - 26/11/2012 06:53:41
I would recommend Marshall Motor Group because it really cares about it's customers from purchase to aftercare.

Mr KM Kitchen
Date of Testimonial - 22/11/2012 09:02:50
I would recommend Marshall Motor Group because of the very professional and courteous service provided. Every member of staff made sure I was looked after

Mr G Mather
Date of Testimonial - 20/11/2012 20:49:46
I would recommend Marshall Motor Group because its like being a part of a very large family who have your best intrests at heart

Mr W Mitchell
Date of Testimonial - 19/11/2012 10:05:28
I would recommend Marshall Motor Group because commitment to their customers is exemplary. Others could learn from their 'customer service', an element missing in many businesses today.

Mr A Durden
Date of Testimonial - 19/11/2012 09:50:34
Excellent service. I was dealt with quickly and efficiently and got my car back sparkling clean inside and out!

Mr G Millican
Date of Testimonial - 18/11/2012 14:28:33
I would recommend Marshall Motor Group because I get a really helpful, personal and professional service which instils confidence that work has been carried out to a high standard.

Mr J Hollows
Date of Testimonial - 16/11/2012 08:44:17
I would recommend Marshall Motor Group because after visiting other makes for a replacement for my B Class it was very evident what you pay for with a Merc as it is reflected in showroom, quailty staff contact etc. Price per hour not much different to other makes. Porche - ouch!!!

Mr B Smith
Date of Testimonial - 12/11/2012 15:46:54
I would recommend Marshall Motor Group because the service was very friendly, very satisfied overall.

Mr S Anwar
Date of Testimonial - 11/11/2012 08:14:18
The complete experience from booking to collection as always was simple, straightforward and very efficient.

Mr S Stott
Date of Testimonial - 10/11/2012 16:26:19
I would recommend Marshall Motor Group because you are treated in a way that reflects the type of car they are selling. I went into the dealership expecting to buy a car, I came away feeling like I had bought into a way of life. I am happy with every aspect and part of the service I was given, I will recommend the dealership to anybody thinking of changing their car. The service is top quality compared to anywhere else.

Mr L Mesce
Date of Testimonial - 05/11/2012 18:33:28
I would recommend Marshall Motor Group because they look after their customers with care.

Mr J Berry
Date of Testimonial - 30/10/2012 16:40:16
I would recommend Marshall Motor Group because they got it right first time.

Mr P Treadwell
Date of Testimonial - 27/10/2012 17:51:51
I would recommend Marshall Motor Group because I experienced a very friendly reception good service and my car was ready for pickup at the time I specified just as you would expect from a quality brand

Mr B Cannon
Date of Testimonial - 22/10/2012 11:07:27
I would recommend Marshall Motor Group because Excellent Customer service as usual - Always a pleasure coming in to happy staff

Mr S Glover
Date of Testimonial - 22/10/2012 09:29:28
I would recommend Marshall Motor Group because they know how to look after you as a customer

Mr D Thompson
Date of Testimonial - 19/10/2012 00:31:15
I would gladly recommend Marshall Motor Group to all my family and friends. Excellent communication and quality of service provided by Mercedes Benz Bolton. Thankyou

Mr M M Panchbhaya
Date of Testimonial - 08/10/2012 06:31:39
I would recommend Marshall Motor Group because of the outstanding level of customer service.

Mr T Lambe
Date of Testimonial - 06/10/2012 12:31:26
I would recommend Marshall Motor Group because the service is fast, efficient and friendly. Nothing is too much trouble and the customer service is second to none.

Mrs H Jones
Date of Testimonial - 01/10/2012 10:10:20
I would recommend Marshall Motor Group because I felt able to trust the Service Advisor (Jeanette). She was not persuading me to have unnecessary work done,she clearly understood the technicalities involved,and she was clearly acquainted with my vehicle. I felt she,and therefore Marshall,had my best interests at heart.

Mr N Swinford
Date of Testimonial - 27/09/2012 20:13:39
I would recommend Marshall Motor Group because they are always very accommodating and stick to what they say they will do, when they say they will.

Mr A Walker
Date of Testimonial - 22/09/2012 19:33:37
I would recommend Marshall Motor Group because on both my visits to arrange routine servicing to my vehicle, the service from your staff has been outstanding!!!

Miss S Akhtar
Date of Testimonial - 20/09/2012 16:42:10
I would recommend Marshall Motor Group because of the excellent service from the service department.

Mr J Burrows
Date of Testimonial - 18/09/2012 09:08:48
I would recommend Marshall Motor Group because they are always courteous, knowledgeable and keep you informed.

Mrs C Slater
Date of Testimonial - 13/09/2012 18:51:37
I would recommend Marshall Motor Group because it is a professional service and the customer is really looked after

Mr I Simpson
Date of Testimonial - 13/09/2012 00:15:35
I would recommend Marshall Motor Group because of the first class service from the front at the desk to the car servicing itself

Mr M Lane
Date of Testimonial - 13/09/2012 00:12:59
I would recommend Marshall Motor Group because they deliver on promises and give quality service every time.

Mr D Edmondson
Date of Testimonial - 13/09/2012 00:12:48
I would recommend Marshall Motor Group because they deliver on promises and give quality service every time.

Mr D Edmondson
Date of Testimonial - 10/09/2012 09:27:17
I would recommend Marshall Motor Group because even as a first time visitor I was really well looked after and treated like a long term customer. Indy offered a great service and was very well informed.

Mr R Morphet
Date of Testimonial - 10/09/2012 07:57:18
I would recommend Marshall Motor Group because of professional service. 1st Class

Mr J Burrows
Date of Testimonial - 10/09/2012 00:29:56
I would recommend Marshall Motor Group because the staff are polite and efficient at all times and the technicians are proffessional and knowledgable about the cars they work on. The car is always returned on time and in a good state of cleanliness and general appearance.

Mr D Ingham
Date of Testimonial - 08/09/2012 08:53:15
I would recommend Marshall Motor Group because there service exceeded my expectations

Mr P Francis
Date of Testimonial - 06/09/2012 07:09:23
I would recommend Marshall Motor Group because of being very professional and would recommend anybody who own's a Mercedes vehicle to have no hesitation in using this Dealership for any work to be done. Well Done To All Concerned

Mr J Burrows
Date of Testimonial - 01/09/2012 20:01:43
I would recommend Marshall Motor Group because they provided a great personal service. Indy and his colleagues went out of their way to be helpful and considerate.

Mr S Mullarkey
Date of Testimonial - 29/08/2012 11:46:21
I would recommend Marshall Motor Group because the staff are extremely helpful and will explain all aspects of any work that needs to be carried out. They will also let you know what are the priority jobs and what is recommended to be done at some time. Also the staff are very pleasant and will not rush you.

Mr A Dighe
Date of Testimonial - 28/08/2012 14:36:34
I would recommend Marshall Motor Group because they care about how they treat their customers and are willing to go the extra mile to make things right.

Mr S Corley
Date of Testimonial - 26/08/2012 13:58:50
I would recommend Marshall Motor Group because the personal service was excellent.

Mr S Mullarkey
Date of Testimonial - 25/08/2012 12:32:57
I would recommend Marshall Motor Group because they did what I asked and explained the problems and overcame them.

Mr P Dermody
Date of Testimonial - 23/08/2012 12:01:56
I would recommend Marshall Motor Group because from booking to completion I was very pleased with the way I was treated and the vehicle was returned to me in mint condition following the service

Mr F Jarvis
Date of Testimonial - 21/08/2012 00:26:25
I would recommend Marshall Motor Group because the service staff (Sarah and Indy)were outstanding. My car came back like brand new! A credit to all the staff at Bolton.

Ms L Cheung
Date of Testimonial - 19/08/2012 13:25:33
I would recommend Marshall Motor Group because nothing is ever too much trouble. I am always made to feel welcome. Sarah and Jeanette are extremely professional.

Miss A Smith
Date of Testimonial - 16/08/2012 08:19:46
I would recommend Marshall Motor Group because nothing is too much trouble plus Janette Lord is a gem.

Mrs N Rothwell
Date of Testimonial - 13/08/2012 11:47:52
I would recommend Marshall Motor Group because their focus on customer service is a key differentiator

Mr J Tang
Date of Testimonial - 06/08/2012 09:53:59
I would recommend Marshall Motor Group because they understand and deliver a great customer experience

Mr J Tang
Date of Testimonial - 06/08/2012 09:52:15
I would recommend Marshall Motor Group because I called in without an appointment as the tyre pressure notice came on and the service team were just great, sorted it out right away and even offered to clean the car! I was more than impressed and will definitely recommend them to friends & colleagues. THANK YOU.

Mrs T Burridge
Date of Testimonial - 06/08/2012 09:31:06
I would recommend Marshall Motor Group because I received a quality service and nothing was too much trouble

Ms K Hosker
Date of Testimonial - 30/07/2012 00:22:02
I would recommend Marshall Motor Group because of the excellent staff on your customer reception desk

Mr E Brady
Date of Testimonial - 28/07/2012 14:34:56
I would recommend Marshall Motor Group because I was very satisfied with the service.

Mr J Vadher
Date of Testimonial - 27/07/2012 12:57:19
I would recommend Marshall Motor Group because they provide such an excellent service, customers are treated with absolute respect, difficult to fault!

Mr I Kirk
Date of Testimonial - 26/07/2012 08:51:30
I would recommend Marshall Motor Group because they provide excellent service to their customers

Mr G Dyson
Date of Testimonial - 25/07/2012 11:04:07
I would recommend Marshall Motor Group because of the friendly and caring attitude towards myself as a Mercedes owner, and also for the very competent work carried out on my car.

Mr T Dewitt
Date of Testimonial - 24/07/2012 12:29:52
I would recommend Marshall Motor Group because they are simply excellent

Mr F Badat
Date of Testimonial - 23/07/2012 17:39:27
I would recommend Marshall Motor Group because I have always received excellent service.

Mrs S Lane
Date of Testimonial - 21/07/2012 21:54:07
I would recommend Marshall Motor Group because they work to the highest standards and are completely reliable

Mrs A Almond
Date of Testimonial - 19/07/2012 09:18:33
I would recommend Marshall Motor Group because when they tell you a time and price they stick to it. I have been really impressed.

Mr P Croft
Date of Testimonial - 16/07/2012 09:44:46
I would recommend Marshall Motor Group because of the overall service provided and the commitment to solve an unusual problem.

Mr D Norris
Date of Testimonial - 15/07/2012 07:28:44
I would recommend Marshall Motor Group because they were efficient and kept me informed. Particularly Sarah the service adviser, she represented your company very well.

Mr J Mathew
Date of Testimonial - 14/07/2012 07:54:13
I would recommend Marshall Motor Group because of the friendly and efficient service

Mr N Fitzpatrick
Date of Testimonial - 12/07/2012 10:05:01
I would recommend Marshall Motor Group because they kept me informed by phone call and text. I also feel I can rely on the timelines promised which helps when I often cannot afford for my Company Car to be in the garage for an open ended period of time.

Mr N Slack
Date of Testimonial - 12/07/2012 10:00:54
I would recommend Marshall Motor Group because: The whole experience is excellent, the staff are friendly and professional and I would have no hesitation in returning or recommending to family and friends.

Mr D Callery
Date of Testimonial - 12/07/2012 09:37:54
I would recommend Marshall Motor Group because THEY DO A GOOD JOB

Mr P Roberts
Date of Testimonial - 12/07/2012 09:37:21
I would recommend Marshall Motor Group because THEY DO A GOOD JOB

Mr P Roberts
Date of Testimonial - 05/07/2012 00:53:45
I would recommend Marshall Motor Group because since 2005 when I moved to this region I've been looked after very nicely by Bolton Mercedes

Mr A Aster
Date of Testimonial - 03/07/2012 17:47:03
I would recommend Marshall Motor Group because they are competitive on price and always provide an excellent service.

Mrs C Slater
Date of Testimonial - 30/06/2012 10:05:05
I would recommend Marshall Motor Group because of the efficiency and pleasant attitude towards customers.

Mr S Shawcross
Date of Testimonial - 29/06/2012 06:53:28
I would recommend Marshall Motor Group because getting the car repaired was a quick and painless process

Mr S Millar
Date of Testimonial - 28/06/2012 12:33:44
I would recommend Marshall Motor Group because they were very helpful, polite & thorough

Mr K Checkley
Date of Testimonial - 25/06/2012 15:45:26
I would recommend Marshall Motor Group because my service and MOT were carried out without any fuss and to my complete satisfaction.

Mr D Evans
Date of Testimonial - 25/06/2012 13:27:51
I would recommend Marshall Motor Group because they have excellent customer service & waiting room facilities.

Mr W ORR
Date of Testimonial - 24/06/2012 12:34:29
I would recommend Marshall Motor Group because of good personal service - kept informed and offered coffee and biscuits while I had to wait for my car

Mrs B Bendorffe
Date of Testimonial - 24/06/2012 09:56:06
I would recommend Marshall Motor Group because they are a great team who work together and put the customer first thank you guys

Mr M Arshad
Date of Testimonial - 19/06/2012 09:04:29
I would recommend Marshall Motor Group because they really care about you and go that one step further to satisfy your needs.

Mrs S Haddock