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Welcome


Matt Banks – Group Compliance Officer
Cambridge Head Office
 
Paul Eldridge –Design Team Manager
Cambridge Business Development
Matt Banks
 

Paul Eldridge

Matt joined us in February 2000 as Group Customer Services Executive and was promoted to Group Customer Services Manager in 2001. In this role, Matt ensured that the levels of service provided by the Group met, or preferably exceeded, customer expectations.

Since 2006, as Group Compliance Manager, Matt looks after our Quality Management System (QMS), ensuring that the Group operates within the framework of the law, external governance and our own corporate standards.

Our QMS is titled ‘The Marshall Way’ and is accredited to the British Standards Institute’s highly regarded ISO9001:2000 standard.

With regular visits to all 44 dealerships and a constant high level of monitoring through our internal IT systems, we operate a robust audit procedure to ensure continued Compliance throughout the business.
 
Paul has been with Marshall for just over 9 years and is a key member of the Design Team. The Design Team works on a whole range of material from business cards and brochures through to web graphics.

They provide a business stream service to all of the companies within Marshall and in addition to this, external design services.

“Working for Marshall provides a diverse range of opportunities for me to exercise my artistic talents.

Working with the subjects of both Cars and Aeroplanes to produce projects like glossy brochures and photos.”

Corin Loosley - Compensation and
Benefits Manager
Cambridge HR
 
Joyce Aubrey –
Senior Database Co-ordinator
Melton Mowbray
Corin Loosley
 
Joyce Aubrey

Corin joined Marshall Motor Group in January 1998 as a trainee payroll clerk. She progressed to Payroll Clerk and then Payroll Supervisor. Her role now encompasses the areas of both Compensation and Benefits Manager.

“I have good relationships with lots of people around the company. Everyone is very friendly and helpful, and will always find time to have a bit of a laugh and make working here fun”.

 

 

Joyce has been with MMG since 2003 when she joined as an Administrator. Her role now covers the management of a team responsible for ensuring that all customer and vehicle data on our system is accurate, relevant and usable.

All newly created records are checked daily & reports are then created to highlight where further training is required; old data is then reviewed and cleansed.

“In this role I feel I can have a real influence on the future profitability of MMG.”

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